OT-BS-L 180
 Business English for apprentices 2

Zielgruppe

Apprentices in the federal administration and in outsourced federal institutions.

Inhalt und Ziele

In 90-minute online sessions, participants learn office email etiquette and effective email communication: clarifying misunderstandings, making requests, setting deadlines and asking for extensions, providing information and apologising. Office telephone etiquette: clarifying, requesting and providing information. Job descriptions: being able to describe duties, responsibilities and challenges. Review of relevant syntax, grammar and vocabulary. Tailored listening and reading exercises and interactive group activities.

  • Make effective presentations
  • Presenting arguments to support a position
  • Working and communicating within a team, receiving and giving feedback
  • Intercultural awareness
  • Writing skills: minutes of meetings
  • Special emphasis on phraseology and vocabulary accuracy
  • Individual writing skills and interactive group activitiesto learn to recognize and avoid common mistakes in order to minimize misunderstanding and to demonstrate a required level of professionalism

Lernmethode

Students' initial level will be assessed and materials will be tailored accordingly.

Students will work in small groups (breakout rooms online) and individually to improve their existing level of English and build new skills essential in a professional office environment.

Individual feedback on grammar, pronunciation and vocabulary is provided to ensure tangible improvement.

Authentic listening and reading materials provide models of contemporary business language.

The level of difficulty of the exercises is adjusted according to the progress of the group, with a constant emphasis on increasing the fluidity and spontaneity of communication and the complexity of topics that students can discuss with ease.

Technical requirements:

  • PC / laptop / tablet / smartphone (possibly private) with camera and microphone as well as internet access, headphones are recommended
  • Webinar software platform Zoom or similar

Trainer

Harding Beatrice

Zeit und Ort

Seminarnummer:
OT-BS-L 180
Trainingsform:
Online-Tr. / Webinar
Dauer:
5 Tag(e) (7,5 Stunden)
Termin:
19.09.2025 - 17.10.2025
Stundenplan:
09:00 - 10:30
09:00 - 10:30
09:00 - 10:30
09:00 - 10:30
09:00 - 10:30
Ort:
Online

Anmerkungen

Participants must be guaranteed a quiet place to participate in this online seminar.

Also, the camera must be on at all times and there must be actively participating.

Organisation

In Verantwortung von:
Hütterer Katrine, Mag.
Sekretariat:
Fröhlich Elisabeth

Über den/die Trainer/in

Harding Beatrice

Berufsförderungsinstitut Wien, Business English teacher with extensive tuition experience in the private and public sectors. With academic backgrounds in humanities, she additionally specialises in online bespoke courses for academic and specific purposes, finance, business administration, economics, politics and healthcare as well as history of art. She has been living, working, teaching and studying in the United Kingdom for many years where she completed her university degrees. Beatrice has also experience in successfully preparing apprentices for their Matura in English
business-service@bfi.wien